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Oracle Communications Order and Service Management Server 7 Implementation Essentials



Oracle
Код: 1Z1-493
продолжительность: 120 минут
Язык обучения: English
Тестовая система: Pearson VUE
Филиал: Москва

Содержание

Exam Topics:

Order and Service Management (OSM) Overview

  • Describe the requirements of an Order Management system for a Communications Service Provider
  • Describe the major features of Oracle Order and Service Management
  • Describe common use cases for Order Management

Architecture and Installation

  • Identify the components of the OSM architecture
  • Install and configure an OSM Server
  • Configure a high-availability architecture for OSM

Using the Design Studio

  • Use the Design Studio for OSM cartdige implementation
  • Deploy a cartridge and submit sample orders from the Design Studio

OSM Web Clients

  • Use the Task Web client functionalities to interact with an order
  • Use the Order Management Web client functionalities to interact with an order
  • Enhance web clients with flexible headers, filters and custom menu options

Administration

  • Configure permissions, notifications and check alerts in the Administrator application
  • Configure security using WebLogic users and groups, security callback, security credentials and entities
  • Configure resources using the WebLogic console

Logging and Troubleshooting

  • View OSM logs and configure log level
  • Identify and correct common issues
  • Use OSM interfaces available for basic troubleshooting

Cartridge Configuration

  • Describe the project and cartridge concepts
  • Version and maintain multiple versions of cartridges
  • Use the cartridge management tool and the XML Import/Export tool functionalities
  • Configure composite cartridges
  • Extend existing sealed and non sealed cartridges with new features

Modeling Basic OSM Entities

  • Define data elements using data schemas and data dictionary
  • Describe orders data, permissions and lifecycle
  • Describe tasks permissions, states and statuses

Configuring Manual Tasks

  • Configure data used by a task during its execution
  • Configure permissions to execute and interact with a task
  • Configure behaviors to enhance the manual task in the Task Web client
  • Configure data instances to support manual tasks' behaviors

Configuring Processes

  • Model process flows using tasks and subprocess
  • Model process flows using multi instance tasks and multi instance subprocesses
  • Use rules, joins and delay tasks in a process flow

Automation Framework Configuration

  • Associate automation plug-ins with an automated task
  • Use the automation framework variables and methods to interact with OSM orders and tasks from XQueries
  • Configure and develop a custom automation plugin

Configuring Notifications

  • Model data change notifications in orders
  • Model event notifications in orders and tasks
  • Model jeopardy notifications in orders and tasks

Order Recognition

  • Configure the values and XQuery for order recognition rules
  • Configure the XQuery in order validation rules
  • Configure the XQuery in data transformation rules

Order Decomposition

  • Model order item specification properties and hierarchies
  • Use product classes and productClassMapping.xml to model products
  • Decompose order items using decomposition rules
  • Configure order components to define functions, system topology and granularity
  • Configure associated order items
  • Describe the ControlData structure created in the order data for orchestration

Order Orchestration

  • Model an orchestration order and a process
  • Model an orchestration sequence with orchestration stages
  • Create fulfillment modes, create fulfillment patterns and associate them through product specification
  • Configure orchestration dependencies
  • Describe an orchestration plan as viewed in the Order Management Web client

Configuring Fulfillment States and the Point of No Return (PONR)

  • Enforce the end-to-end visibility of Point of No Return (PONR)
  • Configure follow on orders
  • Compare Order Lifecycle Policy with product specification's Fulfillment States
  • Configure state mapping with Fulfillment State Map
  • Describe fulfillment state composition with Order and Order Item Fulfillment State Composition Rule Set

Handling Future Dated Orders

  • Configure future dated orders
  • Calculate the order start date for future dated orders

Order Change Management

  • Submit revision orders from an upstream system and detect revision orders in OSM
  • Configure OSM for order change management
  • Predict a compensation plan based on in-fligh order information and revision order data
  • Predict possible scenarios while executing the compensation plan for a process

Fallout Management

  • Describe the typical fallout scenarios in Order Management
  • Describe the typical fallout notification and recovery functionalities in OSM

Using the Interfaces

  • Use the webservice interfaces to interact with OSM from an external system
  • Use the XML API interfaces to interact with OSM from an automated task

Delivering a Solution With OSM

  • Planify test strategies for an OSM project
  • Treat known and unknown issues using Oracle Support and Oracle forums
  • Use configuration management to support an OSM project

Oracle Reference Architectures for OSM

  • Describe OSM COM and SOM roles in the Rapid Offer Design and Order Delivery (RODOD) solution
  • Describe OSM SOM and TOM roles in the Rapid Service Design and Order Delivery (RSDOD) solution

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